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You can securely pay your account on the Ma a a Pharmacy website, or you can request to have the banking details emailed website, or you can request to have the banking details emailed website, or you can request to have the banking details emailed website, or you can request to have the banking details emailed website, or you can request to have the banking details emailed to you for an EFT payment. Use the reference number that appears on your prescription copy when making a payment. To appears on your prescription copy when making a payment. To reduce co-payments, Ma a a Pharmacy will, where applicable, consult with you and your doctor about potential generic or consult with you and your doctor about potential generic or in-formula y alternatives. If you prefer, you may choose to pay for the prescribed medicine in full.

Special care is taken when packaging temperature-sensitive medicines, following the required regulations from the South African Pharmacy Council to ensure that you receive your medicine in the correct condition.

Marara Pharmacy will send an SMS notification once your medicine parcel has been dispatched for delivery.

Marara Pharmacy will assist in obtaining chronic medicine authorisation from the Scheme on your behalf.

Yes, Ma a a Pharmacy has a dedicated team that manages these specialised medicines, ensuring that all deliveries remain confidential and POPIA compliant.

Medicine will be dispensed on a 28-day cycle, provided a valid prescription is on file. Any changes to your delivery address or prescription should be communicated as soon as possible by uploading the updated details on www.mararapharmacy.co.za or emailing bonitas@mararapharm.co.za.

Yes, you may collect your parcel from the Marara Pharmacy offices in Centurion, Monday to Friday, between 08:00 and 17:00. It is advisable to contact Marara Pharmacy in advance by emailing bonitas@mararapharm.co.za or calling 0860 627 272 to make the necessary arrangements.

You will receive a confirmation SMS once the prescription has been successfully linked to your profile.

Marara Pharmacy will send a confirmation via email or SMS upon receiving your prescription. They may contact you telephonically if additional information is required. The courier will also notify you when your medicine parcel will also notify you when your medicine parcel is out for delivery.

You can cancel Pharmacy Direct’s services by informing them of the cancellation and requesting that they send your prescription to Marara Pharmacy if you do not have a copy.